Privacy Policy

This privacy policy describes how Jet Skyesports Gaming Private Limited (“Skyesports”) and theWebsite owned and controlled by Jet Skyesports GamingPrivate Limited(which are collectively referred to as "Skyesports", "we", "us" or "our") collects and processes the information You provide in connection with Your use of the Skyesportsmobile App,and website which is identified by the url “www.skyesports.in/”

The following services may be availed by you (“You”,”you”, “yours” or “user”) through theWebsite: (i) enables you to browse through the Website, (ii) enables you to avail the services offered on the website by Skyesports; and/or (iii) anyother service as may be provided by Skyesports from time to time (the “Website” or “Site”, and together with the Mobile Software, the "Service", and collectively, our "Services").

It also describes the choices available to You regarding our use of Your personal information. By accessing the Website and using it for any reason whatsoever, You hereby agree to these terms herein creating a binding legal agreement between you and Skyesports. This Privacy Policy should be read jointly with the Terms of Use to understand Your complete legal contract with Skyesports by use of this Website or App.

This Privacy Policy is an electronic record in terms of the Information Technology Act, 2000 (as amended/re-enacted from time to time) (“IT Act") and rules thereunder, and, amongst others, is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021, which mandates for publishing of rules and regulations, privacy policy and terms of use for access or usage of the App or Website. This Privacy Policy is an electronic record, generated by a computer system and does not require any physical or digital signatures.

What information does Skyesports collect from me?

Collection and Use of Personal Information

We respect and safeguard your personally Identifiable information (“Personal Information”) you may provide to us in the process of using our Website.In order to provide the Services, we may collect and process certain information about You.

The type of information that we collect depends on how You use our Services. We collect the following information from You:

• InformationYou provide. In general, you can browse through our Website withoutregistering and revealing your identity. If you choose to register yourself on our Website,duringYour use of our Services, You provide us with various kinds of information as set out below. We use this information to enable us to provide the Services to You.
  • Whenever youchoose to register to enable you to access or use our Services, You provide us with some personal data to allow us to provide our services to You. This data includes user information like Name, Gender, Mobile number, Date of Birth, Email provided by You.
  • If You email or contact us, the content of Your message, Your email address, and Your other contact information, would be stored by us to respond to Your request or information shared if you contact our helpline or customer service or choose to receive newsletters on Services, receive marketing emails, and/or participate in surveys.
  • Sensitive Data: If You provide us with sensitive data such as such as race, religion, politics, sex life, or health, You allow us to collect and process such information, You will be entitled to special protection afforded to such sensitive data.
• Information about Your use of our Services. We also receive and collect information about the manner in which You use our Services as set out below, and we use such information to operate or personalize our services and ensure their secure, reliable, and robust performance. Such information enables us to make inferences, understand the use of our Services and therefore allows us to improve our content, better design our services for You and make it more meaningful and relevant for You.
  • Each time You use our Services, we collect certain information in about how You use our Service. This includes information about the various features You use, the different action that You take. We also receive information about the frequency, the length of time and the periodicity of such viewing, actions, engagements, interactions, and use.
  • We receive information about the links (internal and third party) which You interact with across our Services, and we also receive information about how You interact with these links. In addition to the above, when You use our Services we also receive information such as Your IP address, browser type, operating system, the referring web page, pages visited, location, Your mobile carrier, device information (including device and application IDs), search terms, and cookie information.
• Information about transactions made. We do not provide Services requiring you to make payments through the Website. However, if in future we do provide such a Services, we shall not capture or store any kind of payment information including Your credit or debit card number, card expiration date, CVV code, and billing address, in order to make in app purchases or purchase other offerings, if provided as part of our Services.
• Information about and from Your Device. We receive and collect information about and from each of the devices You use, to access and use our Services. We use this information either by itself or in combination with other information about You that we have received or collected, to personalise and improve our content, better design our services for You and make it more meaningful and relevant for You. Information that we obtain from these devices includes:
  • Device attributes: information such as the operating system, hardware and software versions, battery level, signal strength, available storage space, browser type, app and file names and types, and plugins.
  • Device operations: information about operations and behaviours performed on the device, such as whether a window is foregrounded or backgrounded, or mouse movements (which can help distinguish humans from bots).
  • Identifiers: unique identifiers, device IDs and other identifiers, such as from games, apps or accounts that You use.
  • Device signals: Bluetooth signals, information about nearby Wi-Fi access points, beacons and mobile phone masts.
  • Network and connections: information such as the name of Your mobile operator or ISP, language, time zone, mobile phone number, IP address, connection speed and, in some cases, information about other devices that are nearby or on Your network.
  • Cookie data: data from cookies stored on Your device, including cookie IDs and settings.
• Information about You from partners. We work with various partners, such as advertisers, vendors, service providers, developers, third parties whose APIs are integrated with our Services. We receive information from these partners provide about Your activities outside of the Services – such as information about Your device, websites You visit, purchases You make, the adverts You see and how You use their services. They receive Your data when You visit or use their services or through third parties that they work with. We require each of these partners to have lawful rights to collect, use and share Your data before providing any data to us.

Cookies and Other Tracking Technologies

As applies to most Web sites, we automatically gather information about Your computer and device such as Your IP address, browser type, referring/exit pages, operating system, pages visited, location, Your mobile carrier, device information (including device and application IDs), search terms, and cookie information. We may use cookies, or other technologies in combination with Your information to enhance and personalize Your experience. Cookies are also used to collect general usage and volume statistical information that does not include personal information. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but You can usually modify Your browser setting to decline cookies if You prefer. However, it's important to remember that many of our Services may not function properly if Your cookies are disabled.

How does Skyesports use my personal information?

Provide, personalise and improve our Services.

The primary purpose for which we use the information that we receive about You and Your device if for providing You our Services. We use such information to operate or personalize our services and ensure their secure, reliable, and robust performance. Such information enables us to make inferences, understand the use of our Services, send you notifications and updates regarding your use of Servicesand therefore allows us to improve and better design our services for You and make it more meaningful and relevant for You. We also make use of the information for the purposes of developing, testing and improving our Services, including by way of conducting surveys and research, and testing and troubleshooting new products and features.

We may use Your personal information to:

• to personalize Your experience as per Your preferences
• to save some manual typing efforts by auto populating some information
• so that we can verify Your unique user account within our system.
• To track your usage of any contest, promotions and services offered thereon.
• To show you relevant advertising and recommend services, which we think might interest you
• To contact you about our service, the services of Skyesports’scommercial partners and
• any other matters that we think may interest you.

We may also use Your personal information to:

• Send You requested information;
• Send You a newsletter;
• Send You marketing communications;
• Administer contests and sweepstakes You entered, and notify You if You win;
• Respond to Your questions and concerns;
• Improve our Services and marketing efforts;
• Conduct research and analysis;

Advertising

We may use ad networks to customize and display advertising on our Services. However, we do not share any information about You as a user with any ad network and service providers. We may from time-to-time work with other companies for certain services such as analytics or advertising, and You may be subject to their privacy policies as well.

Measurement, analytics and other business services

We use the information and the inferences we draw from processing such information to help advertisers and other partners measure the effectiveness and distribution of their ads and services and understand the types of people who use their services and how people interact with their websites, apps and services. We conduct data analytics to provide analytics and measurement reports.

Safety, integrity and security.

We use the information for verification of accounts and Your activity to prevent any misuse of our Services, or any harmful conduct either towards You or towards the general community and therefore provide safety and maintain integrity and Security of our Services.

In communications sent to You.

We use the information to send You communications related to our Services, marketing content, sponsored content, related to our terms and conditions and to reply to You when You contact us.

Information Sharing

For the purposes mentioned here, we do disclose certain personal information we collect or receive, however we do so subject to Your control, or because it’s necessary to operate our services, or because it’s required by law.

We also disclose Your personal information with certain third parties for allowing us offer or operate our Services. For instance, we disclose to the advertiser’s certain specific information when You see or engage with their ads, which enables them to measure the productivity and effectiveness of their adverts and our advertising proposition.

We also share device identifiers, along with the interests or other characteristics of a device or the person using it, to help partners decide whether to serve an ad to that device or to enable them to conduct marketing, brand analysis, interest-based advertising, or similar activities.

The information we share with these partners does not include Your name, email address, phone number, or SkyesportsMobile App or Website username, but some of these partnerships allow the information we share to be linked to other personal information if the partner gets Your consent first.

Service Providers:

We engage vendors and service providers to perform functions (for example, event tickets, merchandise, billing, consumer services support, consultancy, information technology hardware and software) and provide services to us, to help operate our services, such as by providing technical infrastructure services, analysing how our Services are used, providing analytics and measurement reports (which reports we may share with our partners) providing customer service, facilitating payments or conducting surveys. We may share Your private personal data with such service providers subject to obligations consistent with this Privacy Policy and any other appropriate confidentiality and security measures, and on the condition that the third parties use Your private personal data only on our behalf and pursuant to our instructions.We do not share Information with vendors to use for their own direct marketing purposes or any other purpose other than those set out in this section without your consent.

Law, Harm, and the Public Interest:

Notwithstanding anything to the contrary in this Privacy Policy or controls we may otherwise offer to You, we may preserve, use, or disclose Your personal data if we believe that it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to protect the safety or integrity of our platform, including to help prevent spam, abuse, or malicious actors on our services, or to explain why we have removed content or accounts from our services; to address fraud, security, or technical issues; or to protect our rights or property or the rights or property of those who use our services.

Affiliates and Change of Ownership:

In the event that we are involved in a bankruptcy, merger, acquisition, reorganization, or sale of assets, Your personal data may be transferred as part of that transaction. This Privacy Policy will apply to Your personal data as transferred to the new entity. We may also disclose personal data about You to our corporate affiliates in order to help operate our services and our affiliates’ services, including the delivery of ads.

We may also share aggregated, non-personally identifiable information, publicly and with our partners like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services, the number of people who clicked on a particular link or reports to advertisers about how many people saw or clicked on their ads.

Links to Other Web Sites

The Website may contain links to other web sites/applications (“Linked Sites”). The LinkedSites are not under the control of Skyesports and Skyesports is not responsible for thecontents of any Linked Site, including without limitation any link contained in a Linked Site, orany changes or updates to a Linked Site or any information transmitted on a Linked Site.The inclusion of any link does not imply endorsement by Skyesports of the site or anyassociation with its operators.

Any dealings with third parties (including advertisers) included within or available via alink from the Website or participation in promotions, including the delivery of and the paymentfor goods and services, and any other terms, conditions, warranties or representationsassociated with such dealings or promotions, are solely between you and the advertiser orother third party. Skyesports shall not be responsible or liable for any part of any such dealings or promotions.

Security

The security of Your personal information is important to us. When You enter sensitive information, we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure, therefore, we cannot guarantee absolute security.

If You have any questions about security on our Website, You can contact us at [email  protected]

Managing Your Personal Information

Correcting and Updating Your Personal Information

If for any reason you are concerned with the way we are using your personal information, or would like to correct, view, update or request that we delete such personal information, you can send your request to us on [email  protected] . If You believe Your information is wrong, we strive to give You ways to update it quickly or to delete it unless we have to keep that information for legitimate business or legal purposes. When updating Your personal data, we may ask You to verify Your identity before we can act on Your request. We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes).However, in case you choose to withdraw your Personal Information, we may be unable to provide you with the Services requested by you or permit you to continue to access the Services, or participate in any contest, promotion or service for which such Personal Information was collected.

Retention Period

We will hold and keep your Personal Information for as long as needed to complete your usage of the Services directly or indirectly in any manner.We delete your personal information which we process based on your consent in case you terminate your association with us, withdraw your consent or where you request us to delete your personal information in accordance with this Privacy Policy. As an exception, we will not delete your personal information where we still have a legitimate interest to use your personal information. For example, we may still retain your Information to resolve disputes, enforce our Terms of Use or other user agreements, or comply with legal requirements; in this case, your personal information will be blocked from use for any other purpose. In any case, we will not retain or use your personal information longer than necessary for the purposes outlined in this Privacy Policy.

Children Under 13

We do not knowingly collect information for any child under the age of 13. If you are the parent of a child under the age of 13 and have a concern regarding your child’s information on our Services, please contact us at the support email ID provided in this Privacy Policy.

Changes to this Privacy Policy

Skyesports reserves the right to update and/or change the terms of this Privacy Policy, and as such we will post those changes to our website homepage at www.skyesports.in so that you are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. If at any point in time Skyesports decides to make use of any personal information on file, in a manner vastly different from that which was stated when this information was initially collected, you shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in this separate manner.